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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alissia Fernandez

Alissia Fernandez

October 11, 2024

5  out of  5
rating by Alissia Fernandez
"Alex is very helpful and patient! I appreciate all the time he took to answer my questions and get me covered. Thank you so much!!"
We responded:
"We really appreciate your feedback Alissia! Please let us know if you ever need anything! "
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Ryan Murphy

August 9, 2024

5  out of  5
rating by Ryan Murphy
"Justin and Chloe were incredibly helpful when I moved from out of state to Phoenix. They almost doubled my coverage on auto and saved me $50/month. Extremely friendly and always quick to provide support or answers. Can't recommend them enough!"
We responded:
"Thank you so much for sharing your experience with our office Ryan! Your positive feedback means a lot to us as we pride ourselves on providing great customer service! "
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Lela Calhoun

March 25, 2024

5  out of  5
rating by Lela Calhoun
"Justin has been my agent for a few years now, he has a wonderful team .No matter the craziness he has helped with my auto and home. I know, I'm covered . Thank you"
We responded:
"Thank you so much for the 5-Star review Lela! Providing excellent customer service is a top priority for our office and your feedback means a lot to us! "
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Sylvia Venegas Diaz

March 7, 2024

5  out of  5
rating by Sylvia Venegas Diaz
"Thank You All You Do For Us Justin Gemoll All I want To say Is I Truly Am So Happy since I was Just Pass Around With Many Agents you were The Only one Who Reach Out To Me And Help Me And Told Me U are My Agent I won’t change U I want to Continue With You Till The End Again I will Keep Referring People To u Guys Again Thank You for All"
We responded:
"Thank you so much for the 5-Star review! We truly appreciate your feedback and will do everything we can to help you and your family! "
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Austin Berg

March 2, 2024

5  out of  5
rating by Austin Berg
"Such a great team to work with, love talking to them!"
We responded:
"Thank you for the 5-Star review Austin! We are here to help if you ever need anything! "
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Patrick Casebeer

February 26, 2024

5  out of  5
rating by Patrick Casebeer
"Justin and his team are fantastic! They are always helpful and truly care about their customers. He is a great agent and his office and team are terrific!"
We responded:
"Thank you so much for the review Patrick! Taking great care of our customers is our top priority. If you ever need anything please let us know! "
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Lisa Hatch

January 9, 2024

5  out of  5
rating by Lisa Hatch
"He very knowledgeable and very helpful. Always returns calls in a timely manner. I have already recommended him to friends and family!"
We responded:
"Thank you so much for the 5-Star Review Lisa! We truly appreciate the compliment! "
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Darryl K

August 22, 2023

5  out of  5
rating by Darryl K
"Great experience working with Justin on my life insurance and auto insurance. Thank you."
We responded:
"Thank you for the 5-Star Review! I am so happy we could help you protect what matters most! "
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Davion Lamb

August 15, 2023

5  out of  5
rating by Davion Lamb
"Purchased my insurance online simple easy process nothing changed after the fact which is great ! About 30 minutes later I had a rep from the local office reach out to me which in 2023 is amazing great customer service awesome attitudes. Also can I say out of multiple large insurance firms denied carry both of my vehicles they didn’t blink an eye as well as the price per month was exceptional to todays standards and the vehicles I’m covering 😁 keep up the great work"
We responded:
"Thank you so much for the 5-Star Review Davion! Customer service is a top priority for our office. Thank you for sharing your experience today. If you ever need anything we are just a call or click away! "
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Tami Lively

June 6, 2023

5  out of  5
rating by Tami Lively
"Very helpful...and a great price thank u"
We responded:
"Thank you so much for the 5-Star Review Tami! We appreciate your feedback and are looking forward to working with you for years to come! "
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Payton Jack Rabbit Construction

March 20, 2023

5  out of  5
rating by Payton Jack Rabbit Construction
"It was a pleasure to meet Justin Gemoll, stopped into the office to say hello and they were very welcoming. I would recommend this office based on how they manage risks of everyday life and values when referring companies to help with claims."
We responded:
"Thank you so much for the 5-Star Review Payton! It was a pleasure meeting with you as well. Providing exceptional customer service is a top priority for our office. Please let us know if there is anything we can do to help out in the future! "
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Chuck M

January 26, 2023

5  out of  5
rating by Chuck M
"Justin and his staff are top notch customer service! I finally found someone in Az that is personable and will be a friend! Not only is he a great person, he saved our family a ton of money and I will be referring everyone to him! Thank you Justin"
We responded:
"Thank you for the 5 Star Review Chuck! I am so happy we were able to help you and we are looking forward to serving your family for years to come!"
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Jay C

January 6, 2023

5  out of  5
rating by Jay C
"Krystal at Statefarm was very courteous and friendly. Very helpful. Worked with me every step of the way!"
We responded:
"Jay, we are so glad to hear how Krystal was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider! "
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Antoinette Ortega

August 5, 2022

5  out of  5
rating by Antoinette Ortega
"Justin was a pleasure to work with! Patient and answered all of my questions and concerns. Thank you!"
We responded:
"Thank you so much for the 5 Star Review Antoinette! I look forward to helping you and your family for years to come. If you ever need anything just let us know!"
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Rita Settlemyre

February 11, 2022

5  out of  5
rating by Rita Settlemyre
"Best auto insurance ever. M"
We responded:
"Thank you so much for the 5-Star review Rita! We are always here to help if you need assistance in any way!"
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Angela Giron

July 16, 2021

5  out of  5
rating by Angela Giron
"I am so glad that I switched to State Farm Insurance recently. Today, I was locked out of my car and I called Justin, my agent, who was ever so helpful in providing me with my new Policy # and the phone number for Roadside Assistance. Once I called for Assistance, the issue was resolved in a very timely manner and the ease of obtaining the assistance was also stellar."
We responded:
"Thank you Angela. I really appreciate your feedback and thank you for being a loyal customer!"
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alison mckee

June 16, 2021

5  out of  5
rating by alison mckee
"I'm definitely a person that loves good customer service. Thats why I prefer buying auto insurance thru an agent vs corporate customer service. There's a personal touch that comes with using an agent. As a kid my parents had State Farm Insurance. Agent Cole was a staple in our home. He carried over to my home for many years after high school. Well life happens and eventually I switched insurance companies. When I moved to Phoenix AZ in 2020, I decided I wanted to go with an agent again. As I moved down the list of agents I found Justin Gemoll. Justin and his team, especially Zack, are the true essence of customer service. They exude professionalism handling all of my customer service needs. While I may be a little old school, Team Gemoll is anything but. I can contact Team Gemoll via text or telephone which is a real time saver. By downloading the State Farm app I can handle a plethora of tasks. But I never hesitate to call when I need assistance or have a question. No matter what Justin Gemoll is there to help with all of my insurance and financial needs. Today I text Justin regarding my newly cracked windshield and a necessary policy change. When I couldn't answer his call, Justin sent me a text with the information I needed. He followed up with another phone call. Within a few short minutes I was on my merry way thanks to Justin Gemoll and team. This is definitely a win win situation."
We responded:
"Thank you so much for the wonderful compliments Alison!"
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Bill Urbancic

June 11, 2021

5  out of  5
rating by Bill Urbancic
"Justin takes great care of his customers!"
We responded:
"Helping customers is our top priority! Thank you so much for the 5-Star Review!"
Profile photo of Kathy Wyse

Kathy Wyse

May 26, 2021

5  out of  5
rating by Kathy Wyse
"When I decided to check quotes from several companies for auto and home insurance, Justin was definitely the most friendly, the most helpful, and, as a bonus, his quote came in below the other companies for both auto and home insurance. He has been responsive and patient in explaining the coverages, and answering my questions and he has been extremely helpful in advising me of the coverages that would be the most advantageous for me."
We responded:
"Thank you so much for the kind words Kathy! We are here to help if you ever need anything!"
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Eric Cobb

April 29, 2021

5  out of  5
rating by Eric Cobb
"Great knowledgeable and friendly people."
We responded:
"Thank you so much for the 5 Star Review!"
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Michael Lee

January 11, 2021

5  out of  5
rating by Michael Lee
"If you enjoy friendly, professional, personal service at competitive rates, this is the agent you are looking for!"
We responded:
"Thank you for trusting us with your insurance needs. We are always happy to help!"
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Tia Baize

November 13, 2020

5  out of  5
rating by Tia Baize
"Excellent agency and staff"
We responded:
"Thank you so much for your 5 Star Review!"
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Rosalean Wright

November 1, 2020

4  out of  5
rating by Rosalean Wright
"Good service."
We responded:
"Thank you for being a loyal customer Rosalean! If there is any way we can help please let us know."