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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim

December 10, 2025

5  out of  5
rating by Kim
"Just got my insurance with Sharon and Justin with State Farm, and what a pleasant experience. So helpful and the best prices in town."
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Blake H (Lucid)

December 10, 2025

1  out of  5
rating by Blake H (Lucid)
"Loyal customer for years They don't care about their customers what so ever Can't even get a breakdown on my bill or increase No breaks on pricing Updated;;; Owner responded and tryin to make me look bad just shows NO accountability!! Yes you guys did respond 3 days later. The response. Wait more!!!! What a joke. It’s not hard to open a customers file and compare the previous month and payment to the current bill U guys just brushed me off!! I have filed a formal complaint with State Farm You guys changed my account information without my permission first. 2nd you changed my account information without any kind of proof or verification!! That’s insane you guys could care less about protecting customers data Then when I call ur office u guys just brushed it off like it was nothing I have already put in a request to have my account moved to a BETTER State Farm office Instead of picking up the phone and calling ur client Justin u choose the passive aggressive stance and just replied to my receiw and tried to cover up “Two years must be nothing to you” I hope you step back and realize how poorly you handled this situation No tickets .super expensive This agent doesn't care about ur personal information or even decent customer service!!! Looking for another agency today"
We responded:
"Thank you for being a loyal customer over the past two years. We’re truly sorry to hear about your recent experience and any frustration it has caused. We strive to provide timely and attentive service to all our customers and apologize if our response time did not meet your expectations. Please note our business hours are Monday through Friday, 9 a.m. to 5 p.m. We received your email at 7:45 p.m. on Friday after hours and responded promptly on Monday at 10 a.m. Protecting your personal information and providing excellent customer service are very important to us, and we take your feedback seriously. Please feel free to contact us directly at (623) 248-0990 to discuss further. Thank you for your feedback and for giving us the opportunity to improve."
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Tom Dunlap

December 10, 2025

5  out of  5
rating by Tom Dunlap
"William was awesome to deal with! He answered all my questions. He made suggestions on different coverages that would help my family. William was easy to talk to made buying insurance easy and enjoyable. I plan on staying with him for years to come. Thank you!"
We responded:
"Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that William was able to make the insurance process easy and enjoyable for you, and that his suggestions were helpful for your family's needs. We truly appreciate your trust and look forward to serving you for many years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Ricky Ruiz

December 9, 2025

5  out of  5
rating by Ricky Ruiz
"Very satisfied doing business with Justin and Sam over at State Farm. They get my insurance lowered each time as much as possible and I appreciate their effort greatly! Highly recommend to anybody and everybody."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Sam was been able to help you save on your insurance each time. Your satisfaction means a lot to us, and we’re always here to provide the best service possible. We truly appreciate your trust and look forward to continuing to serve you!"
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nancy spillman

December 4, 2025

5  out of  5
rating by nancy spillman
"I had a wonderful experience talking and getting my car Insurance with Alex through State Farm, now I pay $100 less, I'm soooh happy!! Thank you !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jordan Garcia

December 2, 2025

5  out of  5
rating by Jordan Garcia
"Was quite literally the easiest process and a breeze. Not to mention way cheaper than quoted elsewhere. Alex is the man and takes care of everything.I would recommend anyone to chat with him for their insurance needs."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear the process was easy and that we could offer you great value. It’s our pleasure to take care of your insurance needs, and I appreciate your recommendation! If you ever need anything else, don’t hesitate to reach out."
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Cambria Schwartz

December 2, 2025

5  out of  5
rating by Cambria Schwartz
"Alex was great at making this process quick and easy. He kept us updated on what the monthly payments would be as numbers changed and answered all questions we had. He made sure we had the best understanding of what our insurance has to offer and how to optimize it. Thank you Alex you rock!"
We responded:
"Thank you for the wonderful feedback! I’m glad Alex and the team could make the process quick and easy while keeping you informed. We appreciate your trust and kind words – we’re here whenever you need us!"
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Natalie Kasztelnik

November 17, 2025

5  out of  5
rating by Natalie Kasztelnik
"William got me a really good deal on my car insurance, even though im a brand new driver!! Would highly recommend him"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that William was able to find you a great car insurance deal, especially as a new driver. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Drive safe and thanks again for choosing us!"
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Dawn Gogin

November 10, 2025

5  out of  5
rating by Dawn Gogin
"Alex Geung, the agent who was my insurance adviser (not a salesman) was super helpful and explained the policy options perfectly. Upon all his advisement I followed through with getting my insurance at a significant savings from my old policy. Yippy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alex was able to provide clear guidance and help you save on your insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Cameron Simms

November 1, 2025

5  out of  5
rating by Cameron Simms
"Alex is the man. Saved me some money by switching over to State Farm. He had great patience and made the transition super smooth. Appreciate the help"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alex was able to help you save money and make the transition to State Farm smooth and easy. We appreciate your trust and look forward to serving you in the future!"
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nicole miller

October 27, 2025

5  out of  5
rating by nicole miller
"Great at helping. They are very fast and listen. To all your needs and more"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you felt heard and supported. We're always here to help with anything you need!"
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Ambertude

October 24, 2025

5  out of  5
rating by Ambertude
"Alex was amazing to deal with, a real pleasure to speak with! Excellent customer service, friendly, knowledgeable, informative, and a great rate!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alex provided you with excellent service and made your experience a positive one. We truly appreciate your feedback and look forward to helping you again in the future!"
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Ann Halpern

October 12, 2025

5  out of  5
rating by Ann Halpern
"I haven't been a State Farm customer for a long time, but I am very satisfied with the service at this agent's office, which is always very professional, friendly and informative. They don't engage in hard-sell tactics but do advise if they believe changes would be beneficial to me. I highly recommend them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are proud to be your good neighbor and look forward to continuing to serve you!"
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Misty Parker

October 9, 2025

5  out of  5
rating by Misty Parker
"Alex Geung I would highly recommend He is an amazing insurance agent. He will definitely take care of whatever you need and make sure you know about every type of insurance, including life insurance that is offered. He will explain all the benefits so that you can understand I know there are lots of insurance companies around, but I would not send anyone anywhere else?"
We responded:
"Thank you so much, Misty! I’m glad we could help explain your insurance options and provide the care you deserve. We truly appreciate your recommendation and are always here if you need anything!"
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Chad Schleicher

October 9, 2025

5  out of  5
rating by Chad Schleicher
"Great personal service and pricing is very competitive. They actually answer the phone and look into any questions you may have."
We responded:
"Thank you so much for the great review! We’re happy to hear you appreciate our personal service and competitive pricing. We always make it a priority to be available and help with any questions you have. Looking forward to assisting you again!"
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Amy Danowski

October 7, 2025

5  out of  5
rating by Amy Danowski
"Sharon was super helpful and knowledgeable. She was able to take care of all of my needs and answer all of my questions!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sharon provided you with helpful and knowledgeable service. It's our goal to make sure all your needs are met and questions answered. We appreciate your feedback and look forward to assisting you again!"
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Angela N

September 26, 2025

5  out of  5
rating by Angela N
"I’m so glad I switched to State Farm. They reached out to me before my last renewal and offered me an even cheaper rate 😍"
We responded:
"Thank you for your feedback! We're happy to hear that switching to State Farm saved you money and that we could provide a better rate before your renewal. We're here anytime you need assistance!"
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Richard Contreras

September 26, 2025

5  out of  5
rating by Richard Contreras
"Alex is outstanding — truly professional, reliable, and responsive. From start to finish, he made everything easy and stress-free. He took the time to answer all of my questions clearly, guided me through the process step by step. Even though I’m currently not able to switch, I left knowing more about insurance compared to anyone else I’ve spoken to. If you want someone who truly cares about you to help you, he’s that guy."
We responded:
"Thank you for the wonderful review! I’m glad we could make the process easy and help you feel more informed. Whenever you’re ready or have questions, we are here to assist!"
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Erik Peterson

September 25, 2025

5  out of  5
rating by Erik Peterson
"Happy to be back with State Farm. Alex and Justin have always done a great job for us with ALL of our Insurance needs. Had to leave for a while b/c prices got out of control but they kept my number and worked hard to taylor a plan that fits our needs and our budget. Thank You. If you haven't shopped insurance for a while give these guys a call and they will hook you up!"
We responded:
"Thank you for your great review! We're glad to have you back and happy we could create a plan that fits your needs and budget. We appreciate your recommendation and look forward to continuing to serve you!"
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mathew pennington

September 23, 2025

5  out of  5
rating by mathew pennington
"Sharon is awesome. I highly recommend them to anyone looking for insurance. You won't be disappointed."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Sharon provided you with excellent service. If you ever need anything else, please don't hesitate to reach out. We appreciate your trust in us!"
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Jessie Viola

September 22, 2025

1  out of  5
rating by Jessie Viola
"Cold dialing me to offer lowered rates but hung up on me when I explained I just renewed with ussa. Very unprofessional"
We responded:
"Thank you for your feedback. We apologize for the experience you had—it is never our intention to be unprofessional or dismissive. We appreciate you letting us know, and we will address this with our team to ensure better communication moving forward. If you’d like to discuss this further, please feel free to contact our office directly."
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Mona Mcnair

August 15, 2025

5  out of  5
rating by Mona Mcnair
"Great office always easy to get a hold of somebody. Alex is great at explaining things and making sure you're happy with your policy overall wonderful service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samantha Branciforte

July 31, 2025

5  out of  5
rating by Samantha Branciforte
"If I could give 6 stars I would give them! Alex with State Farm is amazing! He was professional, knowledgeable, and patient with all my questions. Talking insurance is not the most exciting but Alex explained things well and in a way I could understand that wasn’t boring."
We responded:
"Thank you for the wonderful review! We’re glad Alex made insurance easy to understand and helped with all your questions. We appreciate your trust and are here whenever you need us!"
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Don Blumberg

July 24, 2025

5  out of  5
rating by Don Blumberg
"Great customer service"
We responded:
"Thank you for the 5-star review! We’re glad you had a great experience and appreciate your support. If you ever need anything, we’re here to help!"
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April Hipps

July 24, 2025

5  out of  5
rating by April Hipps
"I have nothing but positive things to say about Sharon. In a difficult time, Sharon was able to step up and make all the changes necessary for my policy. Additionally, I had bought a new truck and once again she flawlessly got everything handled and is super pleasant and kind. I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "